SJC BLOG
Let’s Have a Little Chat About Chatbots
Larger enterprises are utilizing chatbots for basic customer service, and as a consumer, you may think you know when your inquiry is being handled by a bot … or...
Is Geofencing a Part of Your Customer Acquisition Strategy?
Using Geofencing to Improve Customer Service and Sales Geofencing marketing may sound a little like creeping on consumers, but it is actually an incredible opportunity to elevate your small...
We Are #TeamSJC
Creating a unique company culture and a successful team can be a difficult task. Here at SJC Marketing, four values keep us on track to growing a...
The Importance of Customer Service: How St. Joseph HyVee Created the Ultimate Experience
There’s no denying that weather plays a huge role in our daily lives, especially here in the Midwest where Mother Nature is sometimes happy and sunny one day and...
Digital Tools Change the Face of Customer Service
Digital tools have introduced an unprecedented opportunity for brands to improve their customer service. At the same time, digital tools have also opened doors of opportunity to prospective...